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I have enjoyed a wide variety of roles and responsibilities in my 30 year 3M career, including Quality Assurance,  Process Development, Manufacturing Engineering, Product Development, Statistical Consultant, Supplier Management, Technical Supervisor, Technical Project Manager, Division Quality Specialist, Division Quality Manager for two different business units (Healthcare and Consumer & Office markets), Six Sigma Operations Deployment manager, two separate stints in the Corporate Quality staff organization, and currently as the global Quality and international Lean Six Sigma Deployment Manager.

Currently, I am leading the implementation of 3M Entitlement Quality - a fusion of ISO quality management systems, "Process & Product Understanding" (PPU), DFSS, Commercialization, Six Sigma DMAIC, and participating in Lean Enterprise throughout 3M.  I am an ISO-9001:2008 Lead Auditor and experienced in all major problem solving and continuous improvement methodologies. I have trained thousands of process/ product/ quality engineers, quality managers, plant managers, business unit operating committees, Six Sigma GBs, BBs and MBBs in those methods plus statistical thinking and tools.

I have been awarded two 3M Golden Step awards for my significant contributions on two highly successful new product launches, received numerous corporate awards for team participation, several Corporate Quality Individual awards, and in 2005 the 3M Quality Career award (Lewis W. Lehr Award) for leadership in continual improvement methodologies and significant contributions towards business performance excellence.

My interests have evolved from that of specialist and individual contributor to teacher / coach / consultant and mentor in Statistical Thinking and enterprise-wide continual improvement for business results and customer satisfaction.  I am an advocate, evangelist, and champion for practical leadership, personal accountability, courageous decision making, employee engagement, winning attitude and customer-first behavior.

I am a 25 year active member volunteer in ASQ - as an Influential Voices of Quality blogger for ASQ CEO Paul Borawski,  in the Statistics Division (Chair, Past Chair), and in the local MN Section (Long Range Planning, Sr. Director, and current Chair-elect). I am also a member of the MN Council for Quality's Process Improvement Network (PIN) planning committee, and serving my 3rd year as a Baldrige Evaluator for the MN State Quality Award. I was elected to 'Fellow' in ASQ in 2003.

Visit my blog at  http://roberthmitchell.blogspot.com   

Robert's office can be reached by telephone at (651) 736-8684 or via email: robert@bobmitchell.com

 

 

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